There's also something to be said about what looked like half-measures from Amazon to enter the wearable market, only to make a weak entrance and throw in the towel shortly afterward. Still, there's a lot to be said about the amount of waste created in manufacturing, selling, and shipping Halo, even if every device manages to get recycled (that likely won't be the case-most consumer electronics aren't recycled properly). Meanwhile, in addition to Halo's subscription-driven nature, reviewers were concerned about the product's creepier features, like voice tone and body composition analysis, and their effect on battery life.Īmazon's email to Halo customers advises them to recycle Halo devices and accessories through its recycling program, noting it will cover "costs associated with shipping and recycling your devices and accessories." By the time Halo came out, companies like Apple and Fitbit had already released more capable rivals. Like other voice assistants, Amazon Alexa, which is used in much more widespread and popular products than Halo devices, has reportedly face-planted in terms of revenue, and Amazon's layoffs were a bad omen for the company's other ventures.Īlongside that wider company turbulence, the Halo products also faced some headwinds of their own. News of Amazon ditching Halo may not be surprising if you've been keeping track of the company lately. If you want to save your scan images to your phone’s Camera Roll, open the individual image, click the button next to the camera icon, and select 'Save images to phone,'" Amazon's blog post says.
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"If you want to download or delete your Halo health data, you can do so from the Settings page in the app. In its email sent to Halo customers, Amazon said users can access and download their health data until August 1, when everything will reportedly be erased. Those who were early adopters of the smart trackers, which were supposed to give users "a comprehensive understanding of their health and wellness," per Amazon, are left with useless bands and no refunds (except for prepaid, unused subscription fees).Īt least those early adopters can preserve their data if they act quickly. The Halo View came out in December 2021, and the Halo Band was released in August 2020. You do not need to take any additional steps. If you have a paid subscription, as of today you will no longer be charged the monthly subscription fee. In addition, any unused prepaid Halo subscriptions fees will be refunded to your original payment method. In the coming weeks, Amazon will fully refund purchase(s) made in the preceding 12 months of Amazon Halo View, Amazon Halo Band, Amazon Halo Rise, and Amazon Halo accessory bands. We understand this news may be disappointing for you. Part of it discusses refunds for recent purchases: In a blog post confirming the news, Amazon shared an email sent to Halo customers.
Amazon's pages for the Halo subscription and devices are no longer active. The original Halo Band and the Halo View fitness trackers, as well as the Halo Rise bedside sleep tracker and the products' supporting app, will all "no longer function" on August 1, Amazon confirmed today.Īmazon's Halo devices also worked with a Halo subscription service to let users manage health insights from the gadgets. Amazon is giving up on its health-focused Halo devices.
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